Page 28 - UPSON FollowUp Issue 3

Voice of Patient:\u000A\u201CThis hospital has served my\u000Afamily well for generations from birth to death. Broken bones, appendectomies, tonsillectomies, cancer, you name it. Each visit that\u000AI made to this place was pleasant, always. My mother was recently there with terminal stage 4 cancer. The staff was tremendously excellent, loving, caring, going out\u000Aof their way to make sure that not only my mom\u2019s but all of our needs were met. I would name names here but I can\u2019t remember them all so it wouldn\u2019t be fair. I had nicknames\u000Afor some of them, like Dr. Feelgood, who was the wonderful nurse that brought mom her medicines and helped her take them. The people who cleaned the room were so good you could eat off of the floor. However, there was one nurse tech that stood out the most and I feel\u000Aneeds high honors or recognition, and that was nurse tech Rachel Clay. Thank you Rachel for all of the special love and attention that you gave my mom. There is a special place in heaven waiting for you\u000AI\u2019m sure. Maybe you are one of the Lord\u2019s angels in disguise, I don\u2019t know. But all in all, the full staff was excellent from intake to discharge. As for Dr. Williams, I will forever be in a debt of gratitude to this man for the care that he had shown not only to my mom, but to my whole family.\u201D\u000A\u201CGreat friendly staff and doctors. Always good to go to get help if you\u2019re hurt.\u201D\u000A\u201CMy mom had surgery recently at URMC and we got outstanding service.\u201D\u000A 26\u000A