Page 27 - Thailand Post Annual Report 2024

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Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
After the corporatization, Thailand Post Co., Ltd. has actively modified its administration and operation to become more business-oriented; the Company draws up a systematic postal business plan which divides its services into five service groups : Transport and Logistics Services, Mail Services, International Services, Retail Services and Financial Services. We continuously develop our services to accommodate the sharply changing needs and lifestyle of customers, and current business operation. These services include 1. Prompt Post service, 2. EMS Point, 3. Same Day Delivery for Domestic EMS, 4. eCo-Post service, 5. Cash On Delivery (COD), 6. Wallet@Post application, 7. International ePacket service, 8. Cool EMS service, 9. Courier Post service, 10. EMS JUMBO service, 11. The Best of Thailand Sent Right to Your Hands (delivery of famous products and food from various regions to order), 12. Pay at Post, 13. Automated Mail Delivery Box (iBox), 14. Automated Postal Machine (APM), 15. Drive Thru Post service whereby customers can send mail without having to leave their cars, etc.
Moreover, the Company has enhanced its service efficiency by installing a system where senders can track and trace their mailed items themselves (TND system : Transfer and Delivery) in some of its services. Meanwhile, Thailand Post Co., Ltd. devotes to social services by maintaining the postal network of more than 11,100 post offices and service points, across all regions in both potential business area and remote rural areas. The Company also sustains the provision of intact basic services in communications, mailing and logistics, as well as financial service at affordable fees to ensure that the people from all sectors can get benefit from postal service thoroughly. This is consistent with the purpose of the organization established for the true benefit of Thais and Thai society.
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