Page 8 - ISosFoundation-FERMA-KPMG_Workers on the move 2017

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WORKERS ON THE MOVE: MANAGING NEW RISKS 2017
CONTEXT
The strategic role of risk management in a changing world of travel risk
Two years ago, FERMA and the International SOS Foundation launched a rst joint paper Travel Risk Management 2015 – Understanding Health, Safety and Security risk management for work-related international travel and assignments: European Trends. In this second paper, we focus on changes in travel risk management over the last two to three years and how European risk managers can help their organisations develop good practices.
Today, the majority of risk managers expect to take more strategic responsibilities as part of enterprise risk management. The FERMA European Risk and Insurance Report (ERIR) 2016 illustrates how they believe this will develop:
• Developing and implementing risk culture across the organisation (68%) • Aligning and integrating risk management as part of business strategy (62%) • Developing and embedding business continuity management, emergency manage-
ment, crisis management and incident response programmes and solutions (59%)
Working to ensure that business travel plays its role in the achievement of the company’s objectives clearly comes within these risk management roles. Communication is at the core of the risk manager’s work. They ensure that senior managers are aware of the strategic, operational and compliance implications of travel risks, especially as ERIR 2016 indicates that risk managers are increasingly reporting to the board, CEO or chief nancial o cer. They work with other functions, such as security, employee bene ts, human resources and communications on operational management to reduce the risks to the travelling workforce through good prevention. They help develop innovative solutions from technology to insurance. Finally, they bring compliance under the umbrella of enterprise risk management.
In ERIR 2016, we see that risk management already has close relationships internally with business continuity and crisis management functions and compliance and legal departments. Compliance is important to the reputation of international businesses. Companies must meet their duty of care to their employees and, as this report illustrates, they have many other legal responsibilities related to tax, social security, employment law, immigration rules and data compliance.
The need for compliance, however, is a consequence of the concrete business and reputational bene ts that come to a business through its travelling workers. During the last two years we have seen signi cant evolution in the global mobility market. The world is indeed changing and new trends are emerging.
BUSINESS TRAVEL IS ON THE RISE
Globalisation of business and competition 82% of organisations anticipate an are leading to more business and work increase in extended international
in overseas locations. It is now the norm
to see organisations, regardless of their
scale, look across borders to create
growth and competitiveness. Sending their people to emerging markets and higher risk locations can present great business opportunities, but heighten the traveller’s exposure to medical and travel security risks. Companies have high expectations for the quality of prevention, safety, security and healthcare services to protect their people while travelling or on assignment.
business trip policies.
(KPMG International, GAPP Survey 2016)