Page 32 - One report AUCT2024_Eng

Part 1
Business Operation and Operating Results
Competitive in the Automotive Market
Statistics for domestic vehicle sales for 2015 - 2024 are as follows:
1 ,200,000 1 ,000,000 800,000 600,000 400,000 2 00,000 0
(Unit: Cars)
1,041,739
1,007,552
871,647
849,388
799,594
792,110
775,780
768,788
759,119
572,407
2015
2016 2017
2018 2019
2020 2021 2022
2023 2024
The year 2024 was another year that the automotive markets had encountered surrounded pressures from the decreased sales of vehicles in 2024 by 26.2 percent compared to the same period of last year (YoY), and such decrease was from all groups, both commercial vehicles
and personal vehicles. While electric vehicles (EVs) still gained popularity though
popularity ratio has decreased from last year.
In addition, the Company conducted the customer satisfaction survey
in numerous services and average satisfactory levels obtained from total customers
who answered the survey were 95.44 percent which increased from the previous
year. Services which have been surveyed in the customer satisfaction survey were
transportation services, AUCT BID, AUCT Prestige program, online payment system,
vehicle conditions inspection, online sound engine analysis, and loan and insurance
services, as well as organizing an off-site Big Bike auction, etc. Such results demonstrated that the services provided by the Company were interesting and get a good feedback from the customers.
Assets used in business undertaking
As of 31 December 2024, all branches of the Company have assets used in business undertaking were leasehold improvement, building, and equipment in the amount of Baht 371.99 million consists of land improvements, buildings, building improvements and utilities, instrument and decorations, office equipment, vehicles, and construction in progress which shown in attachment 4.
Customer Satisfaction Survey 95.44%
Buyer Seller OA
93.28% 95.15% 97.89%
32
Annual Registration Statement / Annual Report 2024
(Form 56-1 One Report)