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DISRUPTION OF HEALTHCARE
OJACNTUOABREYR 2018
TECHNOLOGY ADOPTION AND FUTURE IMPACT ON HOSPITALS
TECHNOLOGY ADOPTION AND FUTURE IMPACT IN HOSPITALS
Virtual healthcare EMR advances Big data/data analytics Speech recognition technology Artificial intelligence Blockchain Ride-sharing technology
0%
Actively Implementing Today
Potential for Transformative Change (3 yrs)
100%
Source: Healthcare in the Amazon Era: 2018 ,Captains Research Study Artificial intelligence and big data also emerged as potentially
transformational influences in the next three years. Many respondents felt
Artificial Intelligence in Clinical
N ERA HEALTHCARE
AI’s impact would be further out on the continuum, given that the clinical
impact is still minimal. “I do think artificial intelligence is huge in terms of
what machine learning can do. I really believe artificial intelligence hasn’t
Practice
Even though AI has not widely impacted the clinical setting yet, analysts predict that AI is going to influence the US healthcare market in the next few years. 17 According to Research and Markets,
even broke ground yet.” (Information Technology, Acute, Community The search for a breakthrough model for health care
Hospital)
Some of the more future-minded respondents in this study envisioned
the worldwide Healthcare AI Market will Amazon as a key player in healthcare delivery, on a telehealth platform. exceed $5.5 Billion by 2022.18 Other
In an interview with Business Insider Intelligence, UnitedHealthcare CEO Steve Nelson said:
They reasoned that since it is decentralized by design, it’s a natural fit in Amazon’s wheelhouse
chief indicators include the number of clinical trials involving AI and the FDA’s growing interest in products that use
“Amazon should buy a primary care or specialty care because insurance AI.19
Some of the most important stakeholders in the healthcare system are the
companies are buying practices today.” (Information Technology, Acute,
people who are the closest to the actual delivery of care. One of the things
Community Hospital)
to help streamline reading of images that’s a real challenge in the healthcare system right nowainsd itdheentifnyinegeadnomfoarlies for physicians.
“I don’t see Amazon figuring out hospitals or health systems in the next 12monthspbruotvtihdeeyrcsoualnddiftheaylctohusldysttaertmtosfitgourmeouvteprfirmoamryvcoarleumetovalue.We’retrying
through telehealth.” (Analytics, Acute, Academic Medical Center)
to drive that shift in a productive way that’s good for patiesneteslebssyrouomsifnorghumaonreerror in the
evidence-based medicine, eliminating redundancies and unnecessary care,
The most actionable takeaway is that any organization—established
and Ochsner hospital system made headlines about their machine-learning
hospital system or newcomer—can participate in Amazon era healthcare.
and providing more alternatives to traditional care in acute settings. These
But, it will require the adoption of an Amazonian mindset and strategy to
platform that notifies staff of a cardiac 20
y— such as AI that informs physicians to alternative courses of treatment that
improvements in medical care will be driven by the use of more technolog
meaningfully compete. arrest before it happens. they may not have had access to in the past.
A lot of times people think of us as a payer. But the real payers are state governments, federal governments, and employers. Helping them see the benefits and the value in these new tools can help with this idea of simplifying healthcare and bringing more value. I think really giving these
Captains Research Study 13
Some are seeing the impact in radiology
EPIC is AI enabled to identify dosage
and co-interactions, and pharmacists
filling of scripts. Microsoft Azure, EPIC,
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