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   TRANSFORMING THE FINANCIAL ECOSYSTEM JAUNGUUASRTY 22001188
  • New ethical dilemmas: AI will necessitate a collaborative re- examination of principles and supervisory techniques to address the ethical grey areas and regulatory uncertainties that reduce institutions’ willingness to adopt more transformative AI capabilities
This report is the culmination of one year’s worth of research, including over 200 interviews with subject matter experts and seven global workshops, prepared by the World Economic Forum in collaboration with Deloitte.
The report can be downloaded here. (The New Physics of Financial Services, World Economic Forum and Deloitte, August 2018)
 f financial services
institutions of every kind to drive new efficiencies and
ue...
led by AI
tor-specific opportunities that could ions. These opportunities (and the tion that drives the key findings of
along a spectrum of five classes of e periphery, the five strategy types
new capabilities, highlighted below.
Doing something radically different
DE
Smarter New value ecision- propositions
making
ix sectors that together encompass are:
KEY FINANCIAL SERVICES OPPORTUNITIES ENABLED BY AI
     Deposits and lending
        
          
                     
    
     
      
     
   
      
  
      
  
  
            
    
     
      
   capabilities “as a service”
       
             
     
          
                
           
      
      
    
       
       
         
               
       
  
    
      
               ABCDE
            
        
       
Offer prediction “as a service” to merchants
                         
      
          
   
      
               
       
     
             
    
          
      
      
      
     
      
    Investment management
       
       
            
        
     
The New Physics of Financial Services | 18
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Source: The New Physics of Financial Services, the World Economic Forum and Deloitte











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