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TRANSFORMING THE FINANCIAL ECOSYSTEM JAUNGUUASRTY 22001188
• New ethical dilemmas: AI will necessitate a collaborative re- examination of principles and supervisory techniques to address the ethical grey areas and regulatory uncertainties that reduce institutions’ willingness to adopt more transformative AI capabilities
This report is the culmination of one year’s worth of research, including over 200 interviews with subject matter experts and seven global workshops, prepared by the World Economic Forum in collaboration with Deloitte.
The report can be downloaded here. (The New Physics of Financial Services, World Economic Forum and Deloitte, August 2018)
f financial services
institutions of every kind to drive new efficiencies and
ue...
led by AI
tor-specific opportunities that could ions. These opportunities (and the tion that drives the key findings of
along a spectrum of five classes of e periphery, the five strategy types
new capabilities, highlighted below.
Doing something radically different
DE
Smarter New value ecision- propositions
making
ix sectors that together encompass are:
KEY FINANCIAL SERVICES OPPORTUNITIES ENABLED BY AI
Deposits and lending
capabilities “as a service”
ABCDE
Offer prediction “as a service” to merchants
Investment management
The New Physics of Financial Services | 18
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Source: The New Physics of Financial Services, the World Economic Forum and Deloitte