Page 40 - The GSE Report March-April 2018

FANNIE MAE MJARN.U-ARPYR.20210818
APIs have been, and will continue to be, transformative for the industry because of their low-cost. It’s allowing not just Fannie Mae, but all sorts of entities in mortgage finance to exchange pieces of data real-time and then insert it into business processes.
We also think Blockchain and artificial intelligence have a lot of applications in mortgage finance. Those are the big emerging tech areas that I see changing mortgage finance over the next 24 to 36 months.
What is something that you wish more people understood about your job?
When you read my title, “Head of Digital Products,” most people gravitate to, “Oh, you’re building a bunch of cool tech.” Well, we are building a bunch of cool tech, but it’s tech that’s adding value to our customers. My job is really about transformation and culture change inside the walls of Fannie Mae and the mortgage finance transformation outside of the walls of Fannie Mae.
We’re doing it under the digital umbrella, but it’s a way we can pivot and engage our customers differently. By engaging those customers differently, we’re able to bring different types of value to the marketplace. (MReport’s Daily Dose, Henry Carson, 04/26/18)
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