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COURSE OVERVIEW
• BRIEF COFFEE HISTORY PROCESSING METHODS AND ROASTING
• BASIC GRINDER ADJUSTMENT AND CALIBRATION
• ESPRESSO PREPARATION AND PROCEDURE
• MILK STEAMING AND TEXTURING
• POURING AND CREATING AN AN AN EXTENSIVE RANGE OF ESPRESSO BASED BEVERAGES
• BASIC ESPRESSO MACHINE MAINTENANCE AND CLEANING
IT’S FREE!
HEBERT & WARD PRIDE OURSELVES ON
OFFERING A A A A A A A A A HIGH LEVEL OF OF OF OF TRAINING AND SERVICE TO TO ALL OF OF OF OF OUR OUR OUR LOYAL CUSTOMERS CUSTOMERS SUPPORT GIVEN IS IRRELEVANT OF OF OF OF YOUR SIZE AS WE BELIEVE THAT ALL CUSTOMERS CUSTOMERS ARE IMPORTANT SOURCING AND AND INSTALLING THE THE RIGHT EQUIPMENT EQUIPMENT IS IS ONLY ONLY HALF THE THE STORY IT IT IS IS VITAL THAT YOU YOU YOU AND AND AND YOUR YOUR STAFF NOT ONLY ONLY KNOW HOW HOW YOUR YOUR COFFEE COFFEE MAKING EQUIPMENT EQUIPMENT WORKS BUT ALSO HOW HOW TO TO PRODUCE AND AND PRESENT A A A A A A A A A A QUALITY CUP OF OF OF COFFEE COFFEE AS THIS IS IS WHAT WILL ULTIMATELY DETERMINE WHETHER YOUR CUSTOMERS RETURN WITH THIS IN IN IN IN IN IN IN MIND HERBERT & WARD OFFER COMPREHENSIVE TRAINING TRAINING ON
ON
ON
ON
ON
ALL ALL ALL EQUIPMENT ON
ON
ON
ON
ON
INSTALLATION ADDITIONALLY WE WE CAN ARRANGE BESPOKE TRAINING TRAINING SESSIONS SESSIONS FOR YOU YOU YOU AND YOUR YOUR STAFF AT AT YOUR YOUR OWN PREMISES DURING THESE SESSIONS SESSIONS WE WE COVER ALL ALL ALL OF THE THE THE BASICS INCLUDING CLEANING
AND AND AND MAINTENANCE ROUTINE HOW TO ADJUST THE THE THE GRINDER MAKING ESPRESSO FOAMING AND AND AND TEXTURING
MILK LATTE ART AND AND AND CREATING SPECIALITY DRINKS WE WILL TEACH BEST PRACTICE AND AND AND AND INSTIL A A A A A A A A A A A CONFIDENCE AND AND AND AND UNDERSTANDING OF OF THE THE PRODUCT THEY ARE SERVING HERBERT & WARD BELIEVE TRAINING IS OF OF KEY IMPORTANCE AND AND AND AND AND ENCOURAGE ALL OUR OUR CLIENTS TO EMBRACE IT IT IT AND THE THE BENEFITS IT IT IT CAN BRING 43
BARISTA TRAINING ACADEMY
FREE RESOURCE FOR ALL CUSTOMERS AT HERBERT & WARD • • • • • • FREE TO TO ALL CUSTOMERS ON
GOING SUPPORT IN IN HOUSE PURPOSE BUILT TRAINING FACILITY SEASONAL RECIPIES/IDEAS
LATTE ART SESSIONS GUIDES & MANUALS AVAILABLE
CUSTOMER SUPPORT PACKAGE
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