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Prior to working with PRO Resources, Jacobson and her team were managing everything through a series of "home-made" spreadsheets and manual processes. Anyone who has done this knows that it is less than ideal and very time-consuming. Jacobson was aware that there was a better way of doing things and that their organization could benefit from outside help. As a non-profit, she didn't think the Red River Zoo was in a place financially to change the way it was doing things. She found out she was wrong.
"Our income and how we spend our money is so critical," said Jacobson. "However, after meeting with
PRO, I was really surprised at how affordable their services are and that a business like ours could take advantage of something like that. It was a lot less than hiring a person to do it all. It was a no-brainer."
30 APRIL 2021
HR SOLUTIONS
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Which service has been most impactful for your business
"I think the HR management has been really key for us. They know the answers to all of our questions and are able to give us updates when employment and HR laws are changed. We have best practices always in place. They also provide these fabulous trainings and everything is tracked through the portal."
-Sally Jacobson
Since onboarding with PRO Resources, which included a discovery meeting
to determine the Zoo's specific needs, a proposal of their services and a quote, Jacobson and her team at the Red River Zoo have been the beneficiaries of PRO's seamless technology. Their system can be used for all new employment paperwork, time & attendance, PTO tracking, training, document access, benefit election,
reports and they have a team of professionals that support them at PRO Resources.
"They have a fabulous portal where we can track all of our employees' timesheets and progress on training," said Jacobson. "It's sort of a one-stop-shop to go to for questions on safety to questions on training
or benefits. I can email one person and have that person help me with everything. It's really the perfect mix of technology and personal touch. I feel really comforted working with someone and knowing that their job is to assist us, answer questions, and keep us in compliance. I sleep a little better at night now."
Working with PRO Resources has also allowed the Zoo to offer employee benefits to its staff. Something they weren't able to provide previously.
"It's also very difficult to recruit people to come live and work in our area," said Jacobson "It's a highly competitive market in our industry, so to be able to offer benefits to the employees coming in to join our team, has been an excellent way for us to attract and retain our top talent."
To learn more,
visit proresourceshr.com
All-in-one HR Solutions Equals Serious Time & Money Savings
Call Paul or Kriss for a FREE HR Assessment Today!
SINCE 1991
Office: 701.551.0682 1111 Westrac Drive Fargo, ND 58103
Paul Highness paul@proresourceshr.com 701.200.4444
Kriss Burns kburns@proresourceshr.com 701.212.9393
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