Page 5 - PROSoftware Manager Guide

FAQ - Payroll Transition
When Will The Payroll Transition Take Place?
This transition is scheduled to take place so your first payroll in October will be processed through the new system. We will be transitioning all historical data including personal information, pay stubs, W2’s, and payroll reports.
Will There Be Training Available For The New System?
Yes, we will offer training sessions and resources to help you familiarize yourself with the new intuitive payroll system. These instruction guides will include how
to onboard new hires, update personal information, view pay stubs, request time off, submit payrolls, review W-4 elections + more.
Will The Payroll Schedule Change?
No, the payroll schedule will remain the same. Your pay dates and frequency will not be affected by the transition.
How Will This Affect My Paycheck? —And How Can I View Prior Payments?
Your wages and benefits will remain unchanged. You can access your previous pay stubs through the new system. For instructions, please refer to the
‘Check History - Pay stubs’ section. If you notice any discrepancies, contact
AskCAM@proresourceshr.com right away.
Will My Direct Deposit Be Affected?
If you currently receive your paycheck via direct deposit, your bank account information will be transferred to the new system. We do not anticipate any disruptions, but please monitor your accounts closely and notify AskCAM@proresourceshr.com immediatelyifyouencounteranyissues.
How Will The Transition Affect Year End Tax Reporting?
Your W-2’s and other tax documents will be generated & distributed through the new system.
How Will Open Enrollment For Benefits Work This Year?
Open Enrollment will now be ran through PRO Software. Please keep an eye out for future communications and instructions to come in Novemeber.
What If I Have Additional Questions?
If you have any other concerns or need further clarification, please contact AskCAM@proresourceshr.com. We are committed to making this transition as smooth as possible and are here to support you throughout the process.
1.800.776.4671 AskCAM@proresourceshr.com