Page 10 - LaptopsAnytime How it Works Book 04

Kiosk Features
Listed below are some of the most popular features of our kiosks. As part of the Annual Software License Fee, the facility is provided with regular version updates at no charge. This means that when our innovative software team develops a new feature, you get it automatically. We encourage you and your team to dream big about new features as some of our best software enhancements have been inspired by customer feedback.
Kiosk Camera
The Kiosk’s camera takes pictures of the user at the time of rental and anytime a device is removed from the kiosk. Further details on this patent-pending security feature can be requested.
Quick Return Notification
When a device is returned quickly, this feature allows users to provide feedback about the condition of the devices. This patent-pending feature has 6 selectable buttons that describe common issues such as “Laptop does not boot”, “Broken Keyboard”, “Could not connect to WIFI”, and others chosen by the Kiosk Admin. The buttons can also be set to automati- cally block the bay and notify the admin of the issue, ensuring the next user does not receive the faulty device.
Multi-Language Capability
The ability to have the kiosk user in- ter- face function in the user’s native lan- guage is vital to ensure ease of use and understanding for all users. Kiosks allow for English and two other language choices (to be selected by facility).
Email Receipts
In an effort to “Go Green,” LaptopsAnytime has programmed its kiosks to email receipts to patrons upon check-in, check-our or both.
Automatic Troubleshooting Notifications
Our kiosk is designed in a modular fashion, so that should the kiosk detect a failure with an electronic component, such as the RFID reader, the Solenoid Relay, or a device failing to eject, the kiosk will intelligently isolate the Smart-Bay allowing the rest of the kiosk to continue operating while notifying the Admin of the issue via email.
This valuable feature allows the Admin and other support team members to remotely diagnose the issue and quickly bring the SmartBay back online.
The kiosk software runs continuous checks on its hardware to ensure a 99.9% uptime.
How many checkouts will you do?