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3.4. Completing a 'Change of Mind Request'
1. A Change of Mind (COM) is done when you want to change your study choices.This normally happens when:
1.1 You no longer want to do a particular programme or programmes
1.2 One or more of your choices has been unsuccessful
1.3 Aninstitutiondiscontinuesoneofyourprogrammechoices(Thischangeisfree)
1.4 You want to change the ranking of your choices
1.5 You want to extend your application to the following entry year/term
2. Procedure:
2.1 Go to our website: www.cao.ac.za
2.2 Click on the icon 'Change of Mind' on the Home Page
2.3 Read the instructions onscreen and login to submit a
'Change of Mind'
2.4 Once logged in, follow the steps provided to enter your
new set of choices. Enter your programme choices as you now wish them to appear including the programme choices you wish to keep from your existing programme choices. IMPORTANT: If you do not indicate which programme choices must remain on your application; those programme choices will be WITHDRAWN once your COM is submitted
2.5 Review and make sure that you have entered the correct choices and in the correct rank order
2.6 Once you are happy to submit, click the Process My 'Process My Change of Mind' icon Change of Mind
REMEMBER
• Offers of places may be withdrawn if the institutions’ conditions are not met or if institutions discover that you have provided false information or withheld information in your application for admission.
• If you are currently registered at DUT or UKZN and intend applying to the same institution, please first contact the institution (for information and your student number) as your student number is valid for life. You may be required to follow the institution's internal procedure for readmission.
• If you are currently or have in the past attended another post-school institution, e.g. University, TVET college, private college, etc. you must indicate this in the relevant field on your application.
• If you are not a South African citizen and do not have asylum seeker, refugee or SA permanent residence status and intend applying to UKZN, please contact them directly to apply at www.ukzn.ac.za.
PLEASE NOTE
Your CAO number is your unique personal reference number and is important. Make sure to keep a record of it. You will need it whenever you communicate with us. The same applies to the EasyPay number. All payments to us must be made using this number.
Your CAO number and EasyPay number are provided to you onscreen and via email when you apply online.
Your CAO number is also required when you upload documents or when you want to complete a COM.
All documents must be uploaded onto our website. When applicants in Grade 12 apply, institutions require a copy of your ID and FINAL Grade 11 results. Therefore, in the first instance, try to upload these documents as soon as possible after you have applied. They also require your Grade 12 June results before they can consider your application for an early provisional/conditional offer so upload it as soon as you receive it. Do the same with your Trial Results.
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CAO HANDBOOK ENTRY 2025