Page 3 - TKZN Annual Report 2023/2024
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CONTENTS
1 ACRONYMS 2
2 PART A: GENERAL INFORMATION 4
Executive Authority Statement - MEC’s Foreword 5 Chairperson’s Statement 6 Chief Executive Officer’s Report 8 Statement of Responsibility for the year-end 31 March 2024 11 Strategic Overview 12 Legislature and other mandates 13 Organisational Structure 16 Executive Management 20
3 PART B: PERFORMANCE INFORMATION 23
Situational Analysis 24
PROGRAMME PERFORMANCE INFORMATION
Programme 1: Chief Executive Office 41 Programme 2: Tourism Information Services 42 Programme 3: Tourism Development 46 Programme 4: Marketing Department 50 Programme 5: Convention Bureau 56 Programme 6: Public Relations and Communications 59 Programme 7: Corporate Services 62
4 PART C: GOVERNANCE
Introduction 66 Mandate 66 Accounting Authority (the Board) 66 Board Charter 67 Board Members and Attendance Register 67
5 PART D: HUMAN RESOURCES
Human Resources – Putting people power to work 78
6 PART E: PFMA COMPLIANCE
Irregular Expenditure 84 Fruitless and Wasteful Expenditure 85 Other Material Losses in Terms of PFMA Section 55(2)(B)(I) 86
Supply Chain Management
7 PART F: FINANCIALS
Report of the Auditor-General Statement of Financial Position Statement of Financial Performance Statement of Changes in Net Assets Cash Flow Statement
Statement of Comparison of Budget and Actual Amounts Significant Accounting Policies
Notes to the Annual Financial Statements
87
92 98 99
100
101 102 - 104 105 - 118 119 - 139
TOURISM KWAZULU-NATAL ANNUAL REPORT 2023/2024 1