Page 26 - IPC Asia Pacific 2019-20 Business Review

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Business continuity plans ensured consistent service
As the world moved to remote working our longstanding business continuity plans ensured that we we were able to continue
to support franchise owners throughout the pandemic with zero downtime Over the last four years we had invested in in the tools infrastructure and security as as part of our internal systems and business continuity strategies Our cloud-based infrastructure mobile device management and additional layers of security were invaluable when offices were closed and teams transitioned to working from home with minimal disruption C
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- - "I cannot thank you enough for the the the support provided by the the the IPCA team the the the the past 4-5 months has challenged everyone both mentally and and and physically Without the the commitment and and and collaboration of of you you and and your team it it it would have been virtually impossible to trade On behalf of of the Jensen Retail Group team and our FO’s thank you!"
" Director - Subway® Development of Queensland and and Northern Territory
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Dan Jensen "