Page 6 - Royal Arch at the Mailbox Proposal

2.1.6
Debtors and arrears risks and requirements for tight credit control, as well as a rigorous process to timelines.
Mainstay understands that adequate cash ow is of paramount importance in ensuring the smooth running of any scheme. We have a sophisticated credit control system and in-house debt recovery team.
Their role is to collect all unpaid service charges in a timely and conscientious manner, to provide an e cient service to our customers and to support our Property Managers. Our approach to credit control is rigorous and robust; we aim to challenge, innovate and continually improve our processes to maximise cash receipts.
The team has extensive legal and debt recovery knowledge with members having obtained their law degree or working towards ILEX.
3.0 Management Fees
As a general principle, fees are charged on a per unit basis and linked to the Average Weekly Earnings Index, in accordance with the RICS Code of Practice.
We understand that each client has di erent needs and expectations, and tailor our service provision and fees accordingly.
We are keen to demonstrate how Mainstay can bring value to Royal Arch and to support this, we will o er a 4-month management fee free period. Prior to go-live we will agree key deliverables with the Directors of Royal Arch Management Limited for the initial 4-month period, and we will include a termination clause at 4 months within the management agreement, in the event of non-performance of the pre-agreed deliverables.
Following the 4-month management fee free period, we propose an initial fee per annum of £175 per unit, providing Royal Arch at the Mailbox a discounted rate for the rst year.
All other accountancy fees, CoSec fees and other support services, if required, will be charged in line with our prevailing tari .
All fees are subject to VAT at the prevailing rate.
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Mainstay Management Proposal: Royal Arch Management Company Limited