Page 2 - i-land Brcohure UK & CHI

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A very warm welcome to i-land Apartments
My team and I are delighted to welcome you to i-land Apartments and to introduce Mainstay Group as your Managing Agent.
Our aim is simple: to provide you with an exceptional service, whilst ensuring a safe and enjoyable living environment for you, your visitors, neighbours and the community.
The Mainstay team are here to listen to your needs and opinions and will strive to consistently deliver an exemplary service to the highest standards. You can expect us to be professional, reliable, open and honest and to follow through on our commitments. We will keep you informed and will guide and consult with you on any matters that fall outside of our skills or knowledge.
This handbook is to provide all the key information you need, including key contacts details, useful information about the site and residents’ services.
We look forward to meeting you very soon. In the meantime, if there is anything we can help with just contact us through the Concierge Team or Building Manager.
Thomas Tracy
Property Services Manager (Mainstay Group IPM)
E: thomastracy@mainstaygroup.co.uk M: 07764 346 439
Prasheela Patel
Building Manager (Mainstay Group IPM)
E: prasheelapatel@mainstaygroup.co.uk M: 07815 941 008 | T: 0121 666 6934
i-land Apartments
SOUTHSIDE | BIRMINGHAM