Page 23 - Lunar Rise Proposal

Tendering of
Maintenance Contracts
Our in-house Procurement and Supply Chain Team ensure that all procurement activities follow industry best practice to meet short and and long-term objectives for the customer and and provide best value The team ensure that all financial commitment
and and expenditure is is managed and and controlled in a a a a a consistent and and and effective manner and and and is conducted in a a a a a a fair objective and and and transparent process For mechanical and electrical maintenance contract tenders our engineering and procurement specialists work together
to create the the specification for the the contract They will direct
the the procurement process oversee the the implementation and supervise the the contract ensuring adherence to the the specification and Key Performance Indicators All contracts are subject to a a a Service Level Agreement (SLA) covering all due diligence requirements A programme
of
unannounced engineering audits monitor contractor effectiveness against the agreed SLA and poor performance is actively managed Where appropriate we we utilise our wider buying power as part of
of
the procurement process to achieve economies of
of
scale through bulk contracts with regional or national suppliers We review all contracts procured on on an an annual basis as as they fall due for renewal Major Works (including cyclical repairs / replacement)
We are experienced in the management of
major and cyclical works and current requirements under Section 20 of
the Landlord and and Tenant Act 1985 In addition to our in-house Building Surveying and Project Management Team we utilise external expertise where necessary and and seek to to include our clients and and customers throughout the the process over and above the the normal consultation requirements We maintain regular communication with lessees and the landlord throughout the consultation process for major works (Under Section 20) and take instruction where necessary 23