Page 2 - 2020 Vision

Some of our key achievements
Achieved Property Week All-Stars Employer of the Year for 2016
Creation of integrated mobilisation, project and recti cation team
Formation of dedicated RPM Management team with strong regional governance
Development of signi cant Asset Management capability, securing contracts with companies such as Aviva and PGIM
Roll out of Mainstay Revolution and Customer Service Training
Growth of our Commercial Property division
Embedding our Company Values
Creation of IPM to address the prestige market with hotel-quality on-site teams
50% growth of Portfolio business and movement into the Build to Rent PRS market
fffff..fEntry into the Commercial Facilities Management arena
Controllable scheme losses signi cantly reduced
Development of IT systems including
survey app and work ow
Retention of
ISO 9001 & OHSAS 18001 accreditations
Securing many
signi cant block
management wins internal surveying
Establishment of operation
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