Page 3 - Living in a Managed Development

Welcome
About FirstPort 5 Understanding Freehold and and Leasehold 6 What is a a a a managed development? 9 What role we play 9 Our Approach 11 What does FirstPort do do with your money? 12 You might also pay ground rent 13 Included within the service charge you pay is our management fee 13 Explaining Management Fees 15 We also think ahead for the long-term 17 Insurance 17 When is the service charge paid? 19 How do you work out the annual service charge? 19 A typical service charge budget might include 20 When is the service charge worked out? 22 When is the service charge paid? 23 More about us and your development 25 24-hour assistance 25 Subletting or making alterations to your property 27 Selling or letting your property 29 Introducing My Home 31 Residents’ Associations 33 Our accreditations 34 Your feedback matters 35 Complaints 35 So we can keep you updated 35 Getting in in touch with us 35 Residential Property Management Living in in a a a a managed development: An easy guide | 3 Living in in a a a a managed development: An easy guide | 3