Page 10 - Campions Complaints Procedure

8 | Complaints Procedure
Our Drive for Improvement
Onwards and upwards
Once your complaint is resolved we may contact you you you you among a a a a a a a a a regular sample of customers to to to invite you you you you to to to give your your feedback You can then tell us us us how we dealt with your your concerns and let us us us know if there is anything else you you would like us us to do One of our senior managers may ask you for this directly or we may invite you to take part in a a short survey You can also share with us any other ideas you have as as to how we could improve our service You can do this at any time using the the contact information on on on the the inside back cover campionsgroup co uk