Page 21 - Riverside Quarter Proposal

■ Please could you confirm if you would expect to receive any other income from Riverside Quarter that is not captured in the table above.
Riverside Quarter | Request for Information
Item
Cost (net)
Payment Responsibility
Comment
Site Team equipment (radios, pcs, mobiles, uniforms etc.)
NIL
Any replacements will be a service charge cost, but we assume most items are in place, and we would seek to continue/transfer. Replacement should be built into the Asset/CAPEX plan
Legal advice regarding lease compliance
NIL
Procurement of specialist systems (if any)
NIL
Management of Leisure Facilities
NIL
Helpdesk procurement and management fee
NIL
Hosting and chairing residents meetings
NIL
Service Charge
However if the number of general resident meetings exceeds 4 pa, we reserve the right to charge Property Manager time as per the fees tariff of £115per hour
Preparation and distribution of newsletters
NIL
Part of the management fee
Complaint escalation / Ombudsman liaison
NIL
The ombudsman service is free to lessees. Any costs determined by the Ombudsman payable by the agent, are not refundable
Insurance claims administration
NIL
Potentially a payment will be agreed with an appointed loss adjuster depending on the extent of , or claims management input being required by the managing agent
Accountancy Fee
£450
Service Charge
Mainstay would deliver the accounts to trial balance stage to the auditors, hence significantly reducing audit time and costs
Out of Hours (if we do it here)
£12 per unit
Service Charge
Adiuvo charge £7 per residential unit. The balance would be for Mainstay’s management of the out of hours provision
FRA/GRA
c £3500
Service Charge
This will be subject to a full tender process, and whilst Mainstay undertake in house, we would not expect to automatically undertake. Cost quoted is a ball park estimate for all managed areas of the estate
Energy Brokering/Commission
Max 5%
Service Charge
Again subject to instruction, and only if value savings can be clearly demonstrated
Ground Rent Collection
2.5%
FPUK
Only payable if separately instructed to collect
21