Page 7 - Al Bidda TFM Presentation final
P. 7
Help Desk
• Dashboard Created For Each Business Unit To Provide A Clear Overview & Focus On Key Areas
• Jobs Over 1 Week & 2 Week – The clock starts when the job is logged and does not stop irrespective of the job status.
• There is an internal Amber Call every week with the relevant team members
• E1-P1 Section highlights all open jobs at this status on the front page
• Open jobs approaching breach enable everyone to focus on the next job to be actioned
• Mobile App Developed To Incorporate POWRA prior to job being completed
Ascot Services
