Page 19 - Carruthers Court Newbury Proposal

Conclusion
As a a a a a a market leader in in in our industry Mainstay has the specialist resources and track record to take on
prestigious developments such as Carruthers Court We have built an enviable reputation for creating and maintaining the highest standards at developments on
behalf of our customers offering a a a a smooth transition from the previous management company We already manage schemes locally to Carruthers Court including Parkway Newbury and have secured pipeline schemes in in Wantage along with neighbouring counties of Oxfordshire and Wiltshire We are a a a a successful independent and privately-owned company wholly dedicated to residential facilities and mixed- use management Our national status ensures we provide a a a a a a comprehensive and robust back office support to our locally placed site teams ensuring a a a a a a collaborative personal hands-on approach to all the communities in our care We understand the importance of well-trained staff and and work consistently to maintain standards through the life of the building To that end all staff will go through our 5-star customer experience training programme and our Associate Director of Brand Standard and and and Customer Experience will use her hotel management experience to continually ensure this remains at at the the forefront of the the management strategy Our focus on
on
on
developing relationships exceeding expectations and and providing technical knowledge and and expertise enhances the value of management to to our customers as as well as as maintaining and enhancing asset portfolios Most importantly we believe our appointment would be be a a a positive opportunity to provide excellent management services to control costs reduce risk and increase satisfaction amongst all stakeholders We would be be delighted to be be offered the the opportunity to work with Carruthers Court Management Limited on
this exciting development Clare Johnson
Technical Development Manager
T: 07715 522842
E: ClareJohnson@mainstaygroup co uk
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