Page 2 - ITIL® Foundation 3.15

Direction for Use of this Material
This Flipbook courseware was developed with multiple learning style individuals in mind. The icon legend shows the interactive elements that are attached to specific topic points in the book. By systematically working your way through the book, and understanding the topics as presented, you will build a base of knowledge about ITIL® allowing you and your organization to benefit from you understanding.
As with all certifications, ITIL® exams are tricky, There are many long and confusing terms and concepts. In this courseware we will break these concepts down using keyword association. By assigning keywords to terms, concepts, and process responsibilities, you will have the ability to absorb a greater understanding in an easier and faster manner.
This course includes many print-out worksheets allowing you to focus in on a specific topic, and create notes pages that you have to reinforce the information. One sue worksheet is our QuickStudyGuide Worksheet that is utilized throughout the course to allow you to record the keywords as we cover the materials.
Click her to print a Blank Quick Study Worksheet
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