Page 245 - ITIL® Foundation 3.15

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Quiz - Cumulative information to Service Design Lifecycle Stage
Where are the targets in SLA’s originated? Service level Requirements from Customer ...Turn into Targets to write into the SLA
What are the names of the Service Level Management reports?
How often should SLM reporting be delivered to the customer?
What is the name of the meeting with customers to discuss SLM reporting?
How is the Supplier and Contracts Management Information System (SCMIS) accessed?
Service Design Lifecycle Stage Review
Goal
Lifecycle Stage Inputs
W0245
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