Page 26 - 2018 Landstar The Road to Success® Magazine
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the season,” says Rutledge. “We’d get a call mid-route to one destination and be told to turn the trucks around and go in the opposite direction,” says Rutledge.
Much like an audible play in the game, Rutledge had to be ready to run with the ball in a new direction when the “game of the week” suddenly changed. As the single point-of-contact for the customer, Rutledge communicated the changes, immediately tapping into Landstar’s resources
to  nd the capacity needed to make the delivery happen. Landstar had additional BCOs on the bench, ready to team drive on the loads when a driver’s hours of service might disrupt delivery.
In some cases, the load was handed o  to another BCO and truck for the  nal leg of the run.
“We had to be ready for all possible scenarios and assure the customer, regardless of any last minute changes, we can still make the goal – safe, on time, every time,” says Rutledge.
Touchdown
After thousands of miles, months on the road, and successful deliveries to 180 football games, the end zone was in sight. Rutledge, his agency sta  and the Landstar BCOs wrapped up the season knowing they delivered winning solutions for SkyCam.
“Now when we watch a game, or any sporting event, we look for that SkyCam footage. We know those cameras arrived and that coverage was
possible because of the services we delivered,” says Rutledge.
Rutledge’s relationship began with SkyCam three years ago, and has grown to include managing SkyCam moves for soccer games, boxing matches, MMA events and Hollywood productions.
“If the customer had sourced each individual move instead of using Landstar’s capacity network and my agency’s logistical expertise, its costs would be signi cantly higher,” says Rutledge who further explains that his o er of dedicated BCOs
in a package deal combined with his agency’s experience meant eliminating any extra cost of hiring a logistics specialist to coordinate the multiple moves. “The customer counts on me to manage multiple loads, communicate with them and the owner-operators, and meet time and security requirements. All with just one point of contact. That’s a win for everyone.”
After each game, the SkyCam crew and the Landstar BCO loaded up and immediately headed to the next destination.
26 • TheRoadtoSuccess|2018Issue1 www.landstar.com


































































































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