Page 29 - 2018 Landstar The Road to Success® Magazine
P. 29

RECIPE FOR SUCCESS
When the time came to move to a new location, it took three dry vans to transport the industrial kitchen equipment that  lled a large warehouse.
Fred Dunne, terminal manager for Landstar agency Little John Transportation, booked the freight and coordinated with the customer on some very speci c requirements for the heavy, awkward pieces. The requirements included trailers equipped with vertical e-tracks and logistics straps for securement.
“The customer needed vans to move everything from the warehouse – kitchen equipment and machinery,” says Dunne. “The three BCOs used their own equipment to transport this freight, but also their smarts,” says Dunne, adding “when it comes to these types of loads, BCOs are more than professional owner-operators, they are logistics and securement specialists.”
The BCOs on the haul, Chris Grimshaw, Nelson Gongora and Sebastien Poupas, routinely carry straps and other equipment necessary for proper securement so that they are prepared at all times to provide the best service possible.
“When you have the right equipment for the job, and spend the time necessary to keep the customer’s freight safe and secure – it pays o . No claims at delivery is always my goal with every load,” says Grimshaw.
But Dunne knows it’s more than just straps that prevent damage in transport. “When it comes to securing freight, there’s a science involved and Landstar BCOs know that science,” he says. “Experience counts.”
“My background before Landstar was in open deck securement. So, I translate that to the van. When working with specialty freight, the same rules apply,” says Grimshaw. “I start with securing the straps to a  xed point to create a pull to prevent any forward or backward motion of all the pieces. That way, the pieces
of freight do not
fall onto one
another.”
The move from McKinney, Texas, to Fayetteville, North Carolina was a success.
“The customer
actually called
me after delivery
to commend the owner-operators for their service. Every BCO was prepared and showed this customer exactly what being a professional logistics specialist really means,” says Dunne.
“BCOS ARE MORE THAN PROFESSIONAL OWNER-OPERATORS, THEY ARE LOGISTICS AND SECUREMENT SPECIALISTS.”
- FRED DUNNE, TERMINAL MANAGER FOR LANDSTAR AGENCY LITTLE JOHN TRANSPORTATION
www.landstar.com 2018 Issue 1 | The Road to Success • 29


































































































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