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194 PSYCHOLOGICAL SAFETY
low psychological safety
XYZ StartUp is creating Naptop, a wearable device designed to encourage competitive napping at work. The team’s poor behavior includes taking credit for one another’s work and behaving defensively.
hijacking
Actually, What if . . . that’s my
idea!
Maya presents her concept for Nodcast, a Naptop plug-in that would soak the minds of nappers with useful information while they sleep.
defensive behavior
What if...
Maya wonders if a wearable device is the right delivery mechanism for the Naptop service. She thus questions the validity of their current prototype.
Bob talks over Maya and hijacks her idea. He says that he goes to sleep every
night listening to reruns of Science Friday. He wakes up smarter in the morning.
HOW DARE YOU ASK THAT QUESTION NOW!
Luis shuts down this dangerous line of questioning.
