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high psychological safety
The team learns to build a safe environment for collaboration. They use amplification to avoid hijacking one another’s ideas and to help everyone be heard. The team can accept challenging ideas.
What if...
Maya has another idea— Chillennial, a community forum for competitive nappers.
accepting feedback What if...
Charmayne and Elia amplify Maya’s idea and mention each other’s names.
Maya is right. We should start over before it’s too late.
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amplifying others
As Maya said
As Maya and Charmayne were saying . . .
earlier . . .
Maya questions the value of competitive napping—and the legitimacy of their entire platform. It’s a tough message to hear, but Elia encourages everyone to listen. The team ends up creating a totally new product—an alertness tool called Slap.
ILLUSTRATIONS BY JENNIFER TOBIAS