Page 7 - 366089 LP246226 In and Around Magazine 52pp A5 (September 2022)

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Peace of mind with
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her information:
Independence at home is very important, especially as we get older
Care Connect is a trusted 24-hour emergency monitoring and response service provided by Durham County Council.
0 262 195
A lifeline unit is plugged into the home telephone point.
The customer will receive a personal alarm pendant that’s worn around the neck or on a wrist strap.
connect@durham.gov.uk
If they ever need to raise the alarm, all they need to do is press that button and the service automatically knows who
they are, where they live and will make sure the right help is sent to them.
Care Connec
durham.gov.uk/careconn
Care Connect has its own local team of responders based is County Du in three locations in County Durham, all which provide a 24-hour response.
Here’s what Care Connect customer Ken has to say about the service:
“My wife and I use Care Connect often, as she has been falling quite a lot lately. I couldn’t be without them because they arrive very quickly. If it wasn’t for Care Connect my wife and I might
be in hospital as we have nobody else. They help us tremendously, they are excellent”.
Our Telecare Responders love their job, like Andrea.
She says: Our personal
very rewarding job.”
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“Every day I meet so many different customers who benefit from
Care Connect. It makes such a difference to each
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needs - I think helping people remain independent at home with
’s
support is really important in our community and I have such a sense
of belonging in my job because of this.”
From as little as £5.38 per week + VAT, you and your family could have peace of mind and the
How much it costs
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reassurance Care Connect provides. There is a one-off connection charge of £33.99 this will be advised at installation.
There can be additional charge of £3.17 per week + VAT if a SIM card needs to be installed in the alarm unit.
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Additional features can be incorporated into your support package, at a small charge such as reassurance calls, weekly visits, additional or lost pendants and monitored smoke detectors. We also provide Telecare which are aids around the home such as fall detectors, epilepsy sensors, door and exit sensors. Rest assured, Care Connect will have an option to help.
For further information:
www.durham.gov.uk/careconnect
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“I have real job satisfaction; no two days are the same! It does require flexibility and the ability to adapt to different situations, however it is a
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03000 262 195
For further information:
03000 262 195care.connect@durham.gov.uk care.connect@durham.gov.uk
www.durham.gov.uk/careconn
www.inandaroundmag.co.uk | 7
For further information: For further information:
03000 262 195 03000 262 195
care.connect@durham.gov.uk care.connect@durham.gov.uk
www.durham.gov.uk/careconn www.durham.gov.uk/careconn
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