Page 41 - 16 March 2012

Director of Racing/Racing Secretary Dan Fick watches horses enter the saddling paddock at Remington Park.
Dan Fick learned about customer service early in life, when he and some college buddies
operated a restaurant in Colorado for several years.
“You have to communicate with your customers,” said Fick, something restaurant owners must master or find themselves quickly out of business.
Fick took those lessons seriously
as he progressed through a career
that has encompassed nearly every facet of horse racing. He honed his people skills through 21 years as first the assistant director and then the executive director of racing at the American Quarter Horse Association. Today he applies his talents success- fully as the director of racing and racing secretary at Remington Park in Oklahoma City.
It’s a huge job. Remington hosts one of the biggest and most successful Quarter Horse meets in the country. Buoyed by slots income and run by Global Gaming, Remington began
SPEEDHORSE, March 16, 2012 39
Dustin orona Photography