Page 21 - Demo

ISHINE CLOUD CLINICS
The inaugural iShine Cloud clinic was
held on 23 January 2019. A total of 92 professionals from the charity sector have attended as at March 2019.
Attendees, which included Chief Operating O cers, Executive Directors, and various management levels, were introduced to
iShine Cloud and how their organisations could bene t from the services provided by the cloud-based platform.
The iShine Cloud Clinic takes place on a monthly basis at the Singapore Pools Building.
ONBOARDING TRAINING FOR CLIENTS
With the team from The Singapore Scout Association
The onboarding team implements a Change Management framework
to assist organisations to achieve their desired results
and outcomes when they embark on their change initiatives during onboarding onto iShine Cloud.
Training is conducted to familiarise the users with the products and services which they have signed up with iShine Cloud. Through adequate preparation and systematic implementation, we aim to provide a smooth transition for our clients during the onboarding journey.
The support continues after the go-live date to ensure users are adequately supported post-implementation.
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