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Q16. What are the Banyan Tree Roots?
Ans. General guidelines for day-to-day behavior and performance in the hotel.
Q17. How many Banyan Tree Roots are there?
Ans. 15.
Q18. What is “BTMA”?
Ans. Banyan Tree launched the “Banyan Tree Management Academy” (BTMA) in 2008. This centralized training facility in Phuket will train future Banyan Tree leaders who are needed to sustain our organizational effectiveness and to meet the demands of our rapid global growth.
2008
Product Knowledge Manual – 2016 v4.0 9 | P a g e
