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Q23. Is there an additional charge for the express guest laundry service?
Ans. Yes, there is an additional surcharge of 100%. 100%
Q24. What is the charge for the Babysitting Service provided by Housekeeping?
Ans. The Babysitting Service is MOP 100 per hour for each child. MOP 100
Q25. What does EVS stand for within the shared services? EVS
Ans. Environmental Services.
Q26. What are the scopes of work of the Public Area team?
Ans.
Cleaning the public areas, back of house areas, food and beverages outlets, and other office areas
,,
Marble polishing
Carpet cleaning
Guest washroom cleaning
Attend guest washrooms during banquets
Product Knowledge Manual – 2016 v4.0
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