Page 28 - RVH Management

Why use a professional property manager?
Ask yourself how valuable is your time? Do you have the time to:
• Manage availability calendars on multiple platforms? • Respond to email inquiries 7 days a week?
• Respond to phone calls 7 days a week?
The vacation rental market has changed a lot recently, it is more important now than ever to utilize the services of a professional manager. On-line booking on all platforms demands live up to date availability calendars. You must deliver the best possible guest experience to earn positive on-line reviews and repeat business. It’s not a matter of if, but when an issue will arise that will interrupt a guests stay. It’s how the issues is dealt with that is important.
Vacation rentals have become more mainstream, they’re being put in front of guests that would usually book a hotel. With those “hotel guests” come hotel experience expectations that only a professional property manager can deliver.
What we bring to the table
Trusted brand and Marketing resources to deliver maximum exposure
Property care team - Guest support
to deliver guest experience and earn repeat business
Reservations team - Follow up on leads 7 days a week
Guest Relations
team - follow up on issues to ensure guest satisfaction
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