Page 24 - Non-motor Performance Report

4.1 Key SLA Performance Metrics – Non-motor *Work in progress
Area
Metric
Targeted Performance
Feb-17
RAG
Front Office
HUB
Registrations – Branches
Back Office
HUB
TAT Adherence
Branches – Personal TAT Adherence
Branches – Commercial TAT Adherence
Red Carpet TAT Adherence
AGRI
TAT Adherence
Straight Through
Fast Track
ALL
Inventory
24