Page 29 - Policy Wording - Hollard Prestige Portfolio 1.4

How we settle your claim
○ Additional information we may request on motor claims:
– the location of the vehicle
– copy of your driver’s licence
– names, addresses, ID numbers/licence details of drivers of your vehicle involved
– details of the owner/s of the other vehicle/s or property involved
– makes and registration numbers of all vehicles involved
– injuries sustained by any of the parties
– photographs of damage caused and the scene of the accident.
○ Windscreen claims
It is important that you use a Hollard-approved service provider to carry out windscreen repairs or replacement. You must contact your broker and follow their instructions to have your windscreen replaced. You must have our authorisation before you have the windscreen replaced or repaired.
○ If you do not comply with any of the points above we can reduce or reject your claim.
Hollard Prestige Portfolio – Version 1.4 – 2 Feb 2023 27