Page 54 - Australasian Paint & Panel Nov-Dec 2019

Bodyshop Processes
54
PAINT&PANEL NOVEMBER / DECEMBER 2019
1Q1 VISIBLE PROGRESS
1Q1 IS A WORKFLOW MANAGEMENT SYS-
tem that is all about visibility. Job sta- tus or bottlenecks are on display ena- bling all staff to make the correct decisions that will optimise the flow of work and allow increased productivity.
1Q1 has been built to be flexible enough to cater for different shops styles, but rigid enough to lock staff and jobs into a process, increasing produc- tivity and efficiency as a result.
1Q1 will get your business flowing by: • Locking staff and jobs into a process • Creating an even flow into and out of your
business by giving visibility on bookings • Automating the prioritisation of work
at each stage
• Giving visibility on the progress of jobs • Automating communication of status
to customers
• Communicating, tracking and enforc-
ing a quality standard
• Removing the communication barrier between the office and the workshop
• Setting and tracking overall turnover targets, weekly booking targets and per- formance targets for production staff
• Providing staff with a sense of achieve- ment seeing what has been completed and motivating them to meet the targets set
• Providing staff with a simple and highly visual system that they can easily engage with to give you the data you need
Dave Rogers is the manager at Jacob's Body and Paint in Wodonga, Victoria and has been using 1Q1 for a year. "It's very simple and user friendly. There's the de- parture screen and the waterfall display for work in progress. You can see how you are tracking for fixed price work. It has helped our productivity so much, the cars cycle through the system so well. You can see what's coming in which helps with making sure the booking are evenly spread to avoid bottlenecks," he said.
"The supplementary flags are great too - they simply take a photo and the office can deal with the ordering extra parts and con- tacting the insurer. Before they would waste time finding a manager or going to the office to make sure someone knew about the supplementary.
“It's so visual. You can colour code your technicians so if you want specific techs to work on specific cars - they see their colour attached to the job. Or you can just run it with techs taking the next job in line. It's been a great fit for our business."
Gino's Panel and Paint is a high volume facility in Freemantle, Perth. Aaron Scagli- otta has used 1Q1 since its inception and Gino's was one of the shops which helped to trial and fine tune the program.
"1Q1's instant updated, real time, live in- formation allows for hands off manage- ment. It also enables you to make quick de- cisions, armed with all the facts.
My guys like it. They fully understand their targets and can see how they track- ing on achieving them. Many businesses fail to fully communicate targets and where the team are on achieving them which can lead to staff and manager frus- tration." he said.
1Q1 empowers the whole team to ensure a smooth, efficient production flow both in the workshop and the office.