Page 26 - 2021 Esplanade Lifestyle Guide
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LOVING OUR CUSTOMERS
There’s been a ‘love’ buzz going around Taylor Morrison. It started at the 2019 Management Conference and this mantra of Love the Customer has quickly spread throughout the organization ever since. Love is the perfect noun to use when speaking about our fondness for the customer—both internal and external. The love we share on the inside for our fellow team members and for the work we do every day—that’s the foundation for everything. We couldn’t possibly set out to love our external customers if we weren’t loving our internal ones.