Page 60 - Learn English

Jonathan : Hello, KTM ETS enquiry line. My name is Jonathan. May I help you?
Aina : Hi, Jonathan. I’d like to find out about the schedule and prices of the ETS to KL Sentral.
Jonathan : Certainly. Which station will you be traveling from?
Aina : Ipoh.
Jonathan : And when would you like to travel?
Aina : 30th of March.
Jonathan : __________________________________(1). Would you mind repeating that?
Aina : Sorry, it’s a little crowded her. 30th March. _________________________________ __________________________(2).
Jonathan : I did, thank you. 30th March; that’s a Friday, ___________________________(3)?
Aina : Yes, you’re correct.
Jonathan : Will that be single or return?
Aina : Return, please.
Jonathan : Silver, Gold or Platinum ETS?
Aina : Excuse me. _____________________________________________________________(4)?
Jonathan : Sorry, Miss. _____________________________________________(5). There are three classes – Silver, Gold and Platinum.
Aina : Oh, I see. I didn’t know there are so many classes. ________________________ ____________________________(5) the differences between these classes?
Jonathan :
Sure. The main difference is the number of stops these trains make; hence, the duration of the trip would differ. For your trip, the Silver ETS takes 2 hours and 30 minutes, while the Gold ETS takes 15 minutes less than the silver, and of course, the Platinum ETS is the fastest – only 1 hour and 58 minutes. __________________________________ _____________________(7)?
Aina : Yeah, urm ... _______________________________________(8)?
Jonathan : The price for the Silver ETS is the cheapest at RM 25, whereas the Gold costs RM 10 more than the Silver. Platinum costs RM 45, inclusive breakfast and it is available once a day at 8:30am from Ipoh. ___________________________(9)?