Page 5 - IAV Digital Magazine #581

White Castle Is Hiring Robots As Fry Cooks And Seeing Improvements In Service And Order Accuracy
iAV - Antelope Valley Digital Magazine
https://www.youtube.com/watch?v=oJkQkr3Yy2Q
By JOY SAHA, Salon
Robots are slowly taking over White Castle, albeit in a more helpful rather than menacing manner. The Ohio- based fast-food chain has been implementing Miso Robotics' "Flippy 2" as fry cooks across the country, according to a recent report
from Today. The initiative first began in September 2020, when White Castle installed the origi- nal "Flippy" in a Chicago area restaurant. Following an upgrade to "Flippy 2" at the original test location in November 2021,
White Castle decided to intro- duce the trusty robot to more loca- tions nationwide.
According to
a 2022
statement from Miso Robotics, "Flippy 2" has been successful at boosting efficiency and quality of serv- ice both in and out of the
kitchen: “Flippy 2 alleviates the pain points that come with back-of-house roles at quick-serv- ice restaurants to create a working environment for its human coworkers that maximizes the efficiency of the kitchen. The improved workflow allows for the redeployment of
team members to focus on creating memorable moments for cus- tomers.”
Miso Robotics said the rollout of the machines is being phased by region and is still in the planning stages, per Today. An unnamed spokesperson for White Castle also told the media out- let that the rollout is still ongoing and will eventually be in “nearly one-third of the company's approximately 350 brick-and-mortar White Castle restaurants across the Midwest, Southwest and the New York area.”
iAV - Antelope Valley Digital Magazine