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FINALISTS
This award recognises outstanding trade stores in the hardware and builders’ supply industries.
Mitre 10 MEGA
CAMBRIDGE
How does it feel to be a Finalist? “Very gratifying,” says Trade Manager Craig Reynolds. “It is great recognition for our team who always strive to do their best by our clients in often trying trading conditions. Our team have not let the enforced Covid environment change our demeanour in the way we deal with our clients. Our honest approach around lead times, product availability and willingness to explore every avenue to source product gives our clients the comfort that we have a genuine interest in their businesses, and they know we will go the extra mile to assist them in keeping working.”
PlaceMakers
MOUNT WELLINGTON
“It’s wonderful respect and recognition for the whole team at Mt Wellington to be recognised (again) as the preeminent trade store in the Auckland area and one of just three Finalists in this category nationally – it’s humbling!” says South East HUB Sales Manager Bob Barsdell. “With all of the external challenges (covid, market & supply) and some internal changes too, our biggest achievement has been the collective progression of our people to be accepting of these changes and become agile in ways we weren’t previously.” What makes Mt Wellington special? “Our people, our culture, our continuity and consistency through disruption to remain hungry for improvement whilst keeping the customer at the centre of what we do.”
PlaceMakers
RICCARTON
Christchurch HUB Operations Manager Malcolm Ross says PlaceMakers Riccarton being named a 2021 Finalist “shows that hard work and determination in a tough market pays off, it takes a village to achieve what we have.” The store’s best achievement? “Ensuring that no matter what 2020/21 has kindly gifted us we have ensured that our staff and customers have always come first. We are a large format store but have always ensured we have the personal relationships with our builders and always listened to what they want and how we can work together to enhance their business.”
TRADE STORE OF THE YEAR
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