Page 93 - GDPR and US States General Privacy Laws Deskbook

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California Consumer Privacy Act of 2018 (as amended by the
California Privacy Rights Act of 2020) and Related Regulations
to protect the personal information from unauthorized or illegal access, destruction, use, modification, or disclosure in
accordance with Civil Code section 1798.81.5.
(4)  Grants the business the right—with respect to the personal information that the business makes available to the third
party—to take reasonable and appropriate steps to ensure that the third party uses it in a manner consistent with the
business’s obligations under the CCPA and these regulations. For example, the business may require the third party to
attest that it treats the personal information the business made available to it in the same manner that the business is
obligated to treat it under the CCPA and these regulations.
(5)  Grants the business the right, upon notice, to take reasonable and appropriate steps to stop and remediate unauthorized
use of personal information made available to the third party. For example, the business may require the third party to
provide documentation that verifies that it no longer retains or uses the personal information of consumers who have
had their requests to opt-out of sale/sharing forwarded to it by the first party business.
(6)  Requires the third party to notify the business after it makes a determination that it can no longer meet its obligations
under the CCPA and these regulations.
(b)  Whether a business conducts due diligence of the third party factors into whether the business has reason to believe that
the third party is using personal information in violation of the CCPA and these regulations. For example, depending on
the circumstances, a business that never enforces the terms of the contract might not be able to rely on the defense that
it did not have reason to believe that the third party intends to use the personal information in violation of the CCPA and
these regulations at the time the business disclosed the personal information to the third party.
Note: Authority cited: Section 1798.185, Civil Code. Reference: Sections 1798.100, 1798.105, 1798.106, 1798.110, 1798.115,
1798.120, 1798.121, 1798.130, 1798.135, 1798.140 and 1798.185, Civil Code.
Article 5. VERIFICATION OF REQUESTS
11 C.C.R. § 7060. General Rules Regarding Verification
(a)  A business shall establish, document, and comply with a reasonable method for verifying that the person making a request
to know or a request to delete, request to correct, or request to know is the consumer about whom the business has
collected information.
(b)  A business shall not require a consumer to verify their identity to make a request to opt-out of sale/sharing or to make a
request to limit. A business may ask the consumer for information necessary to complete the request; however, it shall not
be burdensome on the consumer. For example, a business may ask the consumer for their name, but it shall not require the
consumer to take a picture of themselves with their driver’s license.
(c)  In determining the method by which the business will verify the consumer’s identity, the business shall:
(1)  Whenever feasible, match the identifying information provided by the consumer to the personal information of the
consumer already maintained by the business, or use a third-party identity verification service that complies with this
section.
(2)  Avoid collecting the types of personal information identified in Civil Code section 1798.81.5, subdivision (d), unless
necessary for the purpose of verifying the consumer.
(3) Consider the following factors:
(A)  The type, sensitivity, and value of the personal information collected and maintained about the consumer. Sensitive
or valuable personal information shall warrant a more stringent verification process.