Page 5 - 2017 US Professional Signage Catalog

A MESSAGE FROM GEMINI
OUR MISSION
To supply the world’s finest dimensional letters, logos and plaques hassle-free to the highest quality standards with the fastest delivery at fair prices, all with a lifetime guarantee. If for any reason you have a problem with anything we make or do, we will make it right with you.
Dear Fellow Sign, Design and Recognition Professionals,
In this edition of the Gemini catalog, check out all the ways we’ve invested in our manufacturing and our people to give you more custom products and faster customer service!
For one, we’ve upgraded much of our manufacturing to give you more design choice, actually resulting in several new custom product platforms. I guarantee this will make a difference to your top and bottom line. Check out “what’s new” in every section of the catalog to get an idea of
And the value we place on that partnership is a key reason we continue our work to improve the quality and speed of our customer service to you, especially when those efforts translate to quicker quote turnaround. Actually, we’ve already made lots of investments in this area, everything from applying many of our lean manufacturing process improvement techniques, simplifying pricing in our catalog, to expanding the range of products we cover in our online “Catalog Estimator.” I can’t close out
all the new possibilities for your business.
Speaking of new custom manufacturing capabilities, I hope you see our shop floor as an extension of your own. You’re not alone when it comes to taking on bigger, more complicated projects. Whatever your biggest challenge – whether that’s taking advantage of new materials and manufacturing methods specified for your project, or it’s program management and logistics – we’re always there for you.
this topic without mentioning that we continue to staff up at our new customer service center located in Spokane, Washington, to better service all of our customers, particularly those located on the West Coast. The end goal is faster quote turnaround – period.
In closing, from our family to yours, thank you! We’re honored to have earned your business and hope we continue to do so. And remember, because we value our partnership with you, we will never, ever, sell directly to your customers.
Sincerely,
Frederick M. Oss, President
GeminiSignProducts.com 3