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Page 10                                                                                           The Fayetteville Press September/October 2020 Edition

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                      * 2932 Breezewood Ave., Suite 211- Fayetteville, NC 28303 - Office: (910) 483-9993 * Theresa E.Frett-CEO - Health Administrator/Director
                                      A Plus Home Health Care Services, LLC *  HEROES WORK HERE*

                     PWC Extends Call Center Hours and Offers Free Programmable Thermostats

               Fayetteville  PWC  continues  to  work                                    	                                        schedule that adjusts to an energy-savings tempera-
          with customers impacted by COVID-19 and                                                                                 ture during the peak TOU billing hours, can help lower
          encourages anyone who cannot meet pay-                                                                                  your energy bill.
          ment  plans  to  contact  customer  service.                                                                                 As  part  of  the  program,  a  PWC  Conservation
          For added convenience, PWC has tempo-                                                                                   Specialist will deliver the thermostat (and a free con-
          rarily  extended  its  customer  service  call                                                                          servation kit) to your home and explain how it work.
          center  hours.  Customer  Service  represen-                                                                            Customers are responsible for installing the thermo-
          tatives are now available by phone earlier                                                                              stat and you must currently have a standard rotary or
          each  day,  from  7  a.m.  –  8  p.m.  Monday                                                                           dial thermostat to qualify for this offer.
          through Friday.                                                                                                              Both programs are available to home-owners and
               Year round, PWC offers other ways to                                                                               renters with landlord approval.  Programmable and
          help customers manage their utility use and                                                                             Wi-Fi thermostats are powerful tools for managing
          accounts.  This  includes  PWC’s  On-Line                                                                               energy cost and taking advantage of the lowest off-
          Account Manager, a mobile app and many                                                                                  peak Time-of-Use electric rates.  October is the fi-
          incentives  programs  that  give  bill  credits                                                                         nal month of ‘summer peak rates’ that occur from 3
          when using the program and then long-term             PWC is offering free Honeywell program-                           p.m.-7 p.m. Monday through Friday.  November marks
          energy or water savings from the newly in-             mable thermostats while supplies last.                           the start of winter peak rates which are morning hours
          stalled devices.                                                                                                        from 6 a.m.-10 a.m.
               PWC’s  has  two  thermostat  incentive                                                                                  By changing thermostats even a few degrees dur-
          programs to help you use your thermostat              PWC is offering an $80 bill credit for an ENERGY STAR®            ing  the  peak  hours  as  well  as  shifting  energy  use
          to manage your heating and cooling costs,        Wi-Fi  connected  smart  thermostat.  Smart  technology  allows        (washing/drying clothes, running the dishwasher or
          which accounts for almost half your annual       you to remotely control your home’s temperature from your              other electric appliances) to off peak times after 10
          energy bill. Being smart about how you con-      smartphone or smart device. In addition, they have added fea-          a.m., will help you save.  Off-peak electric rates for
          trol your temperature settings will help you     tures that automatically adjust temperature settings based on          20 hours of the weekdays and all weekends and PWC
          save money and stay comfortable in your          your preferences and help you track your HVAC unit’s energy            observed holidays are 35% less.
          home.                                            trends and performance.                                                     For more ways to save with Time-of-Use rates, a
               A  Wi-Fi  connected  smart  thermostat           Programmable thermostats also help you control your heat-         complete listing of PWC  incentive programs, log-
          allows you to set schedules to reduce your       ing and cooling through automated scheduling and do not re-            in to PWC’s online account manager or download of
          energy use during peak periods, when you         quire an internet connection.                                          PWC’s mobile app, visit
          are  away  from  home,  and  while  you  are          While supplies last, PWC is offering residential custom-                      Customer Service Hours Expanded
          sleeping.                                        ers a free programmable thermostat that allows you to set up-                7 a.m.-8 p.m.  - Monday-Friday -910-483-1382
                                                           to four (4) unique cooling/heating schedules per day. Setting a

                             24        th

                Celebrating our                                                                            Cease the Grease.

            24  Year in Practice!
                                                                                                           Keep Wipes

                    “Your                                                                                  outta’ Pipes.

                                                                                                           Grease, fat and oil – as well as wipes
                  FIRST                                                                                    and other items – can block
                                                                                                           our sewer lines and cause
                                                                                                           wastewater to back up and
                      Stop                                                                                 overflow. This can harm our
                                                                                                           water quality and the environ-
                                                                                                           ment. And wastewater back-up
               Following                                                                                   may even cause damage to your
                                                                                                           property that necessitates costly repairs.

                         A                                                                                 Guidelines for Grease                Warnings for Wipes
                                                                                                                                                Hand or baby wipes – even if they’re labeled
                                                                                                           Please, don’t pour grease and oil down
                                                                                                           the drain!
                                                                                                                                                don’t break down in our sewer pipes and can
                                                                                                           • Let it cool down, pour it into a   “flushable” –  should NOT be flushed! They
                       Car                                                                                    disposable container and put it in   also cause blockages that lead to wastewater
                                                                                                                                                back-ups. Other items that should never be
                                                                                                              the trash. Empty plastic food containers
                                                                                                             work well – or, PWC offers free Fat
                                                                                                                                                • Paper towels
                                                                                                             Trappers (covered cooking grease      flushed include:
             Accident.”                TM                                                                   collection containers).             • Diapers
                                                                                                                                                •  Feminine hygiene products
                                                                                                           •  Use a paper towel to wipe grease
                                                                                                             from pans before you wash them.    • Dental floss
                                                                                                                                                • Q-tips
                                                                                                           •  Never put meat scraps down the       • Kitty litter
                                                                                                             drain and compost your vegetable      • Medical waste  e
                                                                                                             scraps or put them in the trash.   • Hard objects
                                                                                                                                                 in general
                                                                                                                                                                   ww w. fa yp wc .c c om
                                                                                                           For more information, see the
                                                                                                           Environmental section of our website.
                                                                                                                   For more local opportunities:
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