Page 7 - European Cruise Traveller Duty & Tax Free Retail
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Industry Insider:
European Cruise Duty & Tax Free Retail 2016
LIST OF FIGURES
Figure 1: Figure 2: Figure 3: Figure 4: Figure 5: Figure 6: Figure 7: Figure 8: Figure 9: Figure 10: Figure 11: Figure 12: Figure 13: Figure 14: Figure 15: Figure 16: Figure 17: Figure 18: Figure 19: Figure 20: Figure 21: Figure 22: Figure 23: Figure 24: Figure 25: Figure 26: Figure 27: Figure 28:
European Cruise Travellers: Departure Destinations ........................................................ 20 European Cruise Travellers: Scheduled Port Call Locations ........................................... 21 European Cruise Travellers: Final Destinations ................................................................... 22 Cruise Traveller Satisfaction................................................................................................... 24 Future Cruise Likelihood ......................................................................................................... 25 On-board Product Range Perceptions: Product Range Expansion ............................. 28 Trip Booking Methods ............................................................................................................. 32 Non-Awareness: Future Purchase Likelihood .................................................................... 47 Overall Cruise Duty and Tax Free Offer Perceptions: On-board ................................... 49
Overall Cruise Duty and Tax Free Offer Perceptions: On-land .................................... 49 Sampling Opportunities Perceptions: On-board ............................................................ 52 Sampling Opportunities Perceptions: On-land ............................................................... 52 Product Information Perceptions: On-board .................................................................. 53 Product Information Perceptions: On-land ..................................................................... 53 Shopping Environment Perceptions: On-board.............................................................. 55 Shopping Environment Perceptions: On-land................................................................. 55 Staff Service Perceptions: On-board ................................................................................ 56 Staff Service Perceptions: On-land ................................................................................... 56 Product Displays Perceptions: On-board......................................................................... 58 Product Displays Perceptions: On-land ............................................................................ 58 Ease of Payment Perceptions: On-board ........................................................................ 59 Ease of Payment Perceptions: On-land ........................................................................... 59 European Cruise Travellers: Purchase Location.............................................................. 77 Purchase Behaviour: Buyers for Self-Consumption On-board ..................................... 90 Purchase Behaviour: Up-trade Opportunities On-board .............................................. 94 Purchase Behaviour: Buyers for Self-Consumption On-land....................................... 111 Purchase Behaviour: Up-trade Opportunities On-land ............................................... 114 Future Browsing Consideration: Aware Non-visitors ..................................................... 133
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