Page 2 - TAAGL - Treating Customers Fairly
P. 2
Aim & Objectives
Provide products and services, keeping the fair treatment
of our customers at the heart of what we do
By the end of this session, you will:
• Understand the relationship between TCF and FCA
• Explore the six outcomes of treating customers fairly
• Recognise who TCF applies to
• State the impacts it can have to our business
• List examples of how we treat customers fairly