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NORTHEAST REGION




              With 11.9 million visits in 2017–18, the Northeast was up   years) with high household incomes, ability levels, helmet
              .4 percent from the 2016–17 season. The Northeast has the   usage, and passholder participation frequency (12.7 visits per
              largest number of ski areas of any NSAA region (146) and   passholder). Participants in this region are also notable for
              the second largest number of visits. This region is also distin-  the low levels of snowboarding participation, renting equip-
              guished by comparatively older participants (average age 41.8   ment, and share of visits from season pass holders.


              VITAL STATS                                 2017–18              Change from 2016–17           Regional Rank
                                                                                                               (1=Highest)
               Projected Skier Visits                    11,986,511                          0.4%                      2

              Operating Resorts                               146                         -1 resorts                   1
              Average Snowfall (inches)                       174                          -13.3%                      4
                                                                                                                                                                                                                                   ...to first class.
              Average Days Open                               131                            5.3%                      3

              Average Season Passes Sold Per Resort          6,700                           7.9%                      4
              Average Season Pass Visits Per Passholder       12.7                        -0.6 days                    1

              % of Revenue Attributable to                   14.7%                       -0.1% ppts                    3
              Summer/Fall Ops
              Average Age                                     41.8                        0.3 years                    1

              Household Income $100K+                        63.7%                       -1.4% ppts                    1


              VISITOR BEHAVIOR                            2017–18              Change from 2016–17           Regional Rank
                                                                                                               (1=Highest)
               Snowboarders (Kottke Survey)                  21.6%                       -2.6% ppts                    6

               First Time/Beginner                           12.4%                       0.8% ppts                     5
               Intermediate                                  43.0%                       -0.3% ppts                    3
               Advanced/Expert                               44.7%                       -0.5% ppts                    2

               Wearing Helmet Today                          89.3%                       0.6% ppts                     1
               Renting Equipment Today                       26.3%                       4.0% ppts                     5
               Using Terrain Park Today                      13.7%                       -0.1% ppts                    3

               Lesson/Visit Ratio (Kottke Survey)            8.0%                        -0.2% ppts                    3
               Overnight Visitors (Kottke Survey)            42.4%                       -0.2% ppts                    3


              VISITOR LOYALTY                             2017–18              Change from 2016–17           Regional Rank
                                                                                                               (1=Highest)

               Season Pass Visits                            38.6%                       1.2% ppts                     5
               Previously Visited Resort in Winter           75.7%                       1.7% ppts                     3
               Highly Likely to Return to Resort             78.6%                       2.1% ppts                     3                       From business class ...
               Next Season (9, 10 on 0–10 scale)
               Net Promoter Score (Likelihood                72.3%                       2.8% ppts                     3
               to Recommend Resort)


                                                                                                                                        Doppelmayr USA, Inc., 3160 West 500 South, Salt Lake City, Utah 84104, T: 1-801-973-7977, F: 1-801-973-9580                     www.doppelmayrusa.com
              22  |  NSAA JOURNAL  |  EARLY WINTER 2018
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