Page 1 - HomeMatters Q3 2020
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WHAT’S INSIDE
On-site is alright! Lessons Learned IT Matters
#APTeamsDay highlights the work PMA held its first ever virtual Learn about the newest tech
of our essential on-site workforce PMExpo which included a webinar that IT has launched amid the
during the pandemic. about the COVID-19 crisis. COVID-19 pandemic.
F A L L 20 20
REWARDING OUR TEAMS
A LETTER FROM OUR CEO
#APTEAMSDAY was the first annual onsite
I hope this message
finds you and your team appreciation day sponsored by NAA.
families safe and well. Instead of just one day though, we decided
Although the global to make this a weeklong event with raffles
pandemic has drastically altered the to prizes that were contributed by our vendors.
way we live our lives each day and Together, our vendor partners donated more
how we run our apartment communities, than $2000 worth of gifts and gift cards that
our company has not faltered in our were used to reward our amazing teams!
mission to strive for greatness. During Don’t miss the story in NAA highlighting our
this unprecedented time, we continue participation: http://ow.ly/8bhL50BTErM. We
to communicate with our employees, also assembled a video as our way of saying
residents and owners using our values thank you: http://ow.ly/dvc050BTEq7.
and mission as the foundation.
PMExpo VIRTUAL WEBINAR
Our Covid Response Team continues
to monitor and enhance our efforts to The PMEXPO 2020 session “Lessons
keep everyone safe according to CDC Learned from Covid-19” took a look at
guidelines and best practices. Over the ways property management
the past months, we have maintained companies continue to adjust to life
occupancy, done better than average amid the pandemic. Panelists, including
on collections, and managed to Edgewood and Vantage CEO Cindy
complete two lease ups in record Sanquist, shared some of the steps their
breaking time. We have also expanded companies have taken in response to the
our resident portal “Active Building”, health crisis, including those new practices that may be here to stay. From flexibility
as well as having made other techno- for on-site teams to leveraging technology to expanding communication, the
logical advances, to ensure that timely pandemic is changing the way that operations are conducted at the property level.
and seamless business operations and Click here for the full recap in Multifamily Insiders: http://ow.ly/KnmV50C3cOS.
communications occur while residents
are in their homes.
CONSTRUCTION UPDATES
While the pandemic creates challenges
for human connection, it has also ARTHUR CAPPER SENIOR
presented opportunities such as OPENING SOON
NAA’s first-ever #APTeamsDay, in We’re excited to see the rebuild of
which we were featured. Seldom this senior community in Capitol Hill
before has our shared humanity and come together. Arthur Capper is
vulnerability been more apparent. already leasing and will feature 162
Each of us is experiencing emotions apartments with Capital skyline views.
we would never have considered,
yet the increased generosity of spirit
that we show one another each day
is very apparent.
Thank you, we sincerely appreciate
your contributions. Please stay safe.
Cindy Sanquist