Page 1 - BridgittAnnRobertson_Resume2017_Neat

BRIDGITT ANN ROBERTSON, MSA, MIT

678-939-3850 * www.bridgittannrobertson.com * iambrobertson@gmail.com
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Learning Consultant
(e-Learning, Instructional Design, Online and Classroom Facilitation, Curriculum & Multimedia
Development, Technology Training, Digital Storyteller)

PROFESSIONAL EXPERIENCE
11/16 – Present
Learning Consultant (Lead) – Atlanta, GA
Encadria Staffing (client: Georgia Pacific)
• Partner with Business Intelligence team and other stakeholders to align training and business
objectives. (KPIs)
• Manage the BI training program to help cultivate a data-driven, self-service culture.
• Curate training materials to improve job performance.
• Measure effectiveness of training initiatives and programs to ensure learning transfer.

09/15 – 09/16
Technology Trainer – Atlanta, GA
Greenberg Traurig LLP
• Partnered with HR to develop training program for local business staff. (Objectives)
• Facilitated virtual and classroom sessions for business staff and attorneys.
• Videographer for local office events and some firm-wide projects.

12/14 – 07/15
Instructional Design Consultant - Remote
Veredus (client: Verizon)
• Consulted with Call Center subject matter experts (SMEs) to design and develop new call center
systems curriculum and updated older call center curriculum. (Objectives)
• Developed systems demos, simulations, checklists and interactive learning using a variety of
innovative media and technology.

03/12 – 08/14
Technical Training Specialist – Atlanta, GA
North American Electric Reliability Corp. (NERC)
• 2014 Corporate Spot Innovation Recipient. (Award)
• Worked with engineers and staff to develop training on Reliability Standards.
• Developed elearning courses.
• Administered the first-ever LMS (D2L) for the department.
• Refined technical training program and evaluations for staff.

06/10 – 02/12
Curriculum Manager/Instructional Designer – Fayetteville, GA
Healthcare Team Training (now Synensis Health)
• Designed and developed ILT and online courses.
• Partnered with doctors, nurses and support personnel to align learning with business objectives.
• Developed new training curriculum resulting in company growth.

04/02 – 06/13
Business & Technology Adjunct Professor /eLearning Developer (Remote)
Tiffin University, Strayer University, South University, Norwich University, University of Phoenix Online
• Taught business and technology courses for graduate and undergraduate students.